Privacy Policy

1.Who We Are

HammerTime General Contracting ("HammerTime," "we," "us," or "our") is a general contracting company based at 207 W Main St, Richardson, TX 75081. This Privacy Policy explains what information we collect through our website (hammertime.co), how we use it, and the choices you have.

2.Information We Collect

We collect information you give us directly and limited technical data collected automatically when you visit our site.

Information you provide: when you request a free estimate or use our roof estimator tool, we may collect your name, email address, phone number, property address, roof or project details, and any notes or photos you share with us.
Communication records: when you contact us by phone, email, or text, we keep a record of that communication so we can follow up and serve you better.
Automatic data: like most websites, our site collects standard technical data such as your IP address, browser type, pages visited, and referring pages through analytics tools (see Section 4).

3.How We Use Your Information

To respond to your inquiries and schedule estimates, inspections, and project work
To prepare proposals and project documentation
To send you updates about your project or appointment
To send marketing and follow-up communications, if you have requested an estimate or opted in (see Section 5)
To improve our website, services, and customer experience
To comply with legal obligations and protect the safety and rights of our customers and team

We do not sell your personal information.

4.Analytics & Tracking

Our website uses Google Analytics (GA4) and the Meta (Facebook) Pixel to understand how visitors use the site — for example, which pages are visited and which estimate forms are completed. These tools may place cookies or similar technologies on your device. You can control cookies through your browser settings, and you can learn more about Google's and Meta's data practices on their respective privacy pages.

5.Marketing Communications

If you request an estimate or otherwise become a lead, we may send you follow-up emails — including a series of helpful tips and check-in messages — via our email service provider. Every marketing email we send includes an unsubscribe link, and you may opt out at any time by clicking that link or by replying to let us know. Opting out of marketing does not stop transactional messages (such as appointment confirmations) related to an active project.

6.How We Share Information

We share your personal information only as needed to operate our business:

Service providers: trusted vendors who help us run our website, email, and scheduling systems (for example, our email delivery provider), under contracts that restrict their use of your data.
Your insurance carrier: if you ask us to help document damage for an insurance claim, we may prepare inspection reports and share them with you (and, at your direction, with your adjuster). We do not manage your claim — you control what is shared with your carrier.
Business purposes: team members and subcontractors who need the information to perform work on your project.
Legal requirements: when required by law, subpoena, or to protect our rights, property, or safety.

7.Data Retention & Security

We keep your information only as long as needed for the purposes above — for example, for the duration of a project and any warranty period, or as required by tax, warranty, and business record-keeping laws. We use reasonable administrative and technical safeguards to protect your data, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8.Your Privacy Rights

Depending on your state of residence, you may have rights to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information, subject to legal retention requirements
Opt out of marketing communications at any time

To exercise any of these rights, email us at hello@hammertime.co or call (866) 261-8980. We will respond within a reasonable timeframe and as required by applicable law.

9.Children's Privacy

Our services are directed at adults, and our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

10.Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above will always reflect the current version, and significant changes will be noted on this page. Continued use of our website after an update means you accept the revised policy.

11.Contact Us

Questions about this policy or your information? Reach us at:

HammerTime General Contracting
207 W Main St, Richardson, TX 75081
hello@hammertime.co · (866) 261-8980